Privacy Policy

1. Who we are

This site, bookasolutions.com, is operated by Booka Solutions ("Booka", "we", "us"). We are the data controller for personal data collected through this website. For any privacy question or request, contact us at hello@bookasolutions.com.

2. What we collect

Information you give us

When you submit our demo and pricing form, we collect the details you provide — your email address (required) and, optionally, your name, business, phone number, and a short description of what you rent out. If you email us or use the on-site chat, we collect the contents of those messages and your contact details.

Information collected automatically

When you visit the site we, and our service providers, may collect technical and usage data such as your IP address, device and browser type, pages viewed, and referring source. We use Google Analytics for aggregate site analytics, and Cloudflare Turnstile to check that form submissions are not automated.

3. How we use your data

• To respond to your enquiry and send you a confirmation email.
• To notify our team of new enquiries so we can follow up.
• To operate, secure, and improve the website and prevent spam or abuse.
• To understand, in aggregate, how the site is used.

4. Legal bases (UK GDPR)

We rely on your consent when you submit an enquiry; our legitimate interests in operating, securing, and improving our site and responding to you; and compliance with legal obligations where they apply. You can withdraw consent at any time by contacting us.

5. Who we share data with

We do not sell your personal data. We share it only with trusted service providers ("processors") that help us run the site, under appropriate agreements:

• Brevo — transactional email and the on-site chat widget.
• Cloudflare — website hosting, security, bot protection (Turnstile), and short-term storage of enquiry records.
• Google Analytics — aggregate website analytics.

We may also disclose data where required by law.

6. International transfers

Some of our providers may process data outside the UK. Where they do, we rely on appropriate safeguards (such as UK adequacy regulations or standard contractual clauses) to protect your data.

7. How long we keep it

Enquiry records are retained for up to 90 days in our systems, and email correspondence is kept as long as needed to deal with your request and for our legitimate business and legal requirements. Analytics data is retained according to our analytics provider's settings.

8. Your rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you.
• Ask us to correct or delete it.
• Restrict or object to our processing.
• Request portability of data you provided.
• Withdraw consent at any time.

To exercise any of these, email hello@bookasolutions.com. You also have the right to complain to the UK Information Commissioner's Office (ICO) at ico.org.uk.

9. Cookies & analytics

We use Google Analytics, which sets cookies to measure site usage, and the chat widget may set cookies to keep your conversation working. You can control cookies through your browser settings.

10. Security

We apply reasonable technical and organisational measures to protect personal data, including bot protection on our forms and encryption in transit. No method of transmission over the internet is completely secure, but we work to protect your data.

11. Changes to this policy

We may update this policy from time to time. The "last updated" date above reflects the latest version.

12. Contact

Questions or requests about this policy? Email hello@bookasolutions.com.